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What do your people expect of you?

Today I am sharing a brief reminder for us as we continue the journey of leading others. I have discovered the people we have influence over have expectations of us. Our people want to feel valued, and they want to feel as though their efforts matter, and that they count. Our people want to be connected to the mission and vision, even though they may never tell you that. So, tell them where they fit, and how important they are. We all respond well to positive reinforcement, so let’s be sure we let them know they count, and that they matter. My understanding is that we have the basic human need to feel valued, feel important, and that part of the leader's [...]

By |2022-07-07T16:21:15+00:00May 7th, 2022|Coaching, Development, Leadership|0 Comments

That doesn’t just happen.

Last year I had the privilege and opportunity to get to know Pastor Michael Kai, and I can tell you that he is an inspirational leader. I just finished reading his latest book, “That Doesn’t Just Happen,” and I highly recommend reading it if you are looking to build a culture of true excellence. I love his title. That is so true with your personal growth and development. Your growth and your leadership development "doesn't just happen." You must be intentional and have a plan. For me, it starts with asking myself these questions: How will I be different next year at this time? What new knowledge will I have to acquire to perfect my craft and leadership? What new habits [...]

By |2022-03-29T17:33:02+00:00March 29th, 2022|Development, Leadership|0 Comments

What is the purpose of the business?

I was addressing a business fraternity at a university recently, and I was asked, "What is the purpose of the business?"  I shared that my old answer to that question would have been, "To make a profit. Otherwise, why be in business?" But what I have learned is that profits are simply the result of the purpose. I shared that in the simplest terms, the purpose of the business is to create and cost-effectively keep a customer. Because without customers, there is no business. A critical measurement of success in any business is customer satisfaction. Every system, process, and activity must be aimed at satisfying customers in a manner that beats the competition. All successful businesses rely on repeat business, [...]

By |2022-03-15T18:38:38+00:00March 15th, 2022|Development, Leadership|0 Comments

The trials of time management. 

Napoleon Hill said, “ If you do not conquer yourself, you will be conquered by self.” We talk and hear a lot about self-discipline. There may be no other area in your life that is more important than how you manage your time; I believe it is a core discipline that largely determines the quality of your life. I have lived long enough to experience the consequences of not taking charge of “The Clock.” Here is what I know to be accurate: time is perishable; it cannot be saved; once it is gone, you can never get it back. All results require time. Time management is the ability to choose the sequence of events. We have to decide what comes; [...]

By |2022-03-08T20:38:54+00:00March 8th, 2022|Development|0 Comments

Knowledge is Power.

I learned the phrase, “knowledge is power,” many years ago. Indeed, learning and even mastering a subject is satisfying. My intention today is to remind us that “knowledge without action can be powerless.” We can read volumes, listen to podcasts, audiobooks, attend seminars and workshops, and gain valuable information, only to discover there is very little value, if any, without putting into action the concepts, ideas, or principles you have learned. Being a lifelong learner is critical for leaders. However, unless we COMMIT to an action plan from what we have just learned, I ask you,  how valuable was the learning experience? Below are some questions to ask yourself as you seek the power in knowledge: Is what I just [...]

By |2022-03-01T21:25:51+00:00March 1st, 2022|Development, Empowering|0 Comments
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