The importance of probing questions.
As leaders, we always want to ask open-ended questions that inspire dialogue and eliminate tension. Here are some strategies to use when asking probing questions. The bridge before the question: "Help me understand." "I'm curious; please share with me...." "Could you tell me more?" The questions designed for the current situation: "What are all the possible solutions you can think of?" "What is stopping you from reaching that?" "What resources could you tap into to help you?" "Who may be affected by this decision?" The questions designed for the past: "Give me some background; how did you arrive at that?" "What have you tried?" (not have you tried A, B, or C) "What do you think went wrong or happened?" The questions designed [...]