Monthly Archives: September 2020


Is it family, or is it team?

In a merit culture, the organization needs to be run like a team rather than like a family. On occasion I have heard a member of our team describe our organization as "one big happy family." This sounds nice; it's a warm and fuzzy (everyone has trophy mindset). This mindset has no place in a performance based culture in business. For example, family models tend to be forgiving and accepting. In a family, no one is judged: everyone is accepted and benefits strictly because they belong -- not because they perform. Family models are too generous and too tolerant to serve in a merit culture business. Membership in a family is the epitome of entitlement -- it is assumed and not earned. [...]

By |2020-09-23T11:47:26+00:00September 23rd, 2020|Coaching, Development, Empowering, Leadership|0 Comments

Being sensitive to people is important. 

The ability to work with people is important; understanding people is critical. Over the years I have learned some beliefs about people that have proven helpful in the process of developing them and their leadership. Below are some beliefs: People have untapped potential, when discovered, they can significantly increase their productivity People produce more when their leaders respect them and expect the best from them People will generally produce more when they feel the role they play ( job), has meaning and they are valued in the big picture. People generally want to do the right thing, a feel good thing When you express a positive belief in people, it is likely to produce a reciprocity, they want to do their best for [...]

By |2020-09-16T12:14:04+00:00September 16th, 2020|Coaching, Development, Leadership|0 Comments

Trust: it’s the currency of a relationship

A few years ago, Gallup conducted an international study where workers were polled, and 58% of them said they trust a stranger more than their boss. Wow, that hurts. What leader does not want to be trusted in the workplace? After all, if we have no trust, there is no relationship. Trust is the currency paid. This is what I have learned to be true: Trust rules your personal credibility Trust rules your ability to get things done Trust rules your team's cohesiveness Trust rules your organization's innovation and performance Trust rules your brand image Trust rules just about everything you do When the dust all clears, getting people to work together begins with building mutual trust. Before asking for trust from others, [...]

By |2020-09-09T11:31:15+00:00September 9th, 2020|Coaching, Connecting, Development, Empowering, Leadership|0 Comments

The Coaching Leader

As you well know, your one-to-one coaching is an opportunity to change behavior and yield positive results. I have found that my preparation for these coaching sessions is critical. Remember, our intention is always to help our  team members increase productivity. I suggest taking a few minutes prior to each session to prepare by doing the following: Review previous coaching sessions. Get a feel for where the person is: strengths, and areas of improvement. Write down open ended questions. Use active inquiry and active listening. When executed properly your team will experience discovery learning. Visualize your team performing on the level you want them to do so. Three factors that influence people's productivity: To the degree that you sincerely believe [...]

By |2020-09-02T11:47:13+00:00September 2nd, 2020|Coaching, Development, Leadership|0 Comments
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