Too busy for the “soft stuff.”

Last week, I wrote about one of my clients who told me he was “too busy for the soft stuff.” He explained that he didn’t have enough time for regular one-to-one meetings with his top performers. As he put it, ”too busy putting out the fires.” He pointed out they are not ignored. They know they can come to me anytime they need me or have an issue. I asked him what would happen if he intentionally connected with them first instead of just responding. It seemed I got his attention when I asked him if he was too busy for his best and who he had time for. Who is getting your valuable time? Our meeting was about 6 -7 [...]