How’s your listening?
How's your listening? Most leaders like to talk. We know communication is an essential leadership tool, but do we place the same level of emphasis and importance on active listening as we do communicating? We should. I love this quote by Edgar Watson Howe," No man would listen to you talk if he didn't know it was his turn next." Yes, it's comical, but there may be some truth to it. Unfortunately, that may describe the way too many of us approach communication -- people are too busy waiting for their turn to really focus on the conversation as opposed to gaining knowledge and insight into what the other person is sharing. Are you guilty of that? I know I have [...]