Coaching

What do I mean by the right kind of action? Well, I don’t mean busyness. Busyness doesn’t build momentum or get results. As leaders, we must be careful when looking at the wrong activity. The action you want is an action that drives the results you want. This is where accountability comes in. The accountability you want drives success, not the kind that only measures results and keeps the score. There are lag and lead measures. Lag measures tell what happened—like the score, "We sold 100 units this week." Lead measures the right activities that predict whether you will achieve the right results. Lead becomes the predictor. You can “course correct” if required by tracking your lead measures. Please don’t [...]

Commitment is a strong word. It's a promise, a pledge, a responsibility. As leaders, we make commitments and ask and expect commitments from others. Well, we all know that we can't control the behavior of others. For the most part, we can control our behavior. So, the question is, "How is your commitment?" You have a vision for your company, your division, your department, and your team. Here are some challenging questions for you. Are you regularly sharing the vision? Do you place your people in the vision? Do they know their role in the vision? That's commitment. You have a mission. Do all your people know the mission? Do your people take ownership of the mission? Do you, as the [...]