Listening as a Core Competency
Better listening is critical for all of us in connecting and building relationships. We all know it is better to understand than be understood. Author and business consultant, Tom Peters, in his book The Little Big Things talks about listening is a core competency every relationship must possess. What most people want is to be understood. Most people want to believe and feel that what they say matters. How true and critical this is for us in our day to day. By effective listening, we communicate the value we have for the person’s thoughts. Listening not only demonstrates care but also understanding their wants. Listening says- what matters to you is all that matters. In his [...]