Don’t just act interested — be interested.
Don't just act interested -- be interested. I love this quote by Mary Kay Ash, founder of Mary Kay Cosmetics Inc, "Everyone has an invisible sign hanging over their neck saying make me feel important." As a leader with the responsibility of developing people, listening and being sincerely interested is a critical skill. I am not sure we can ever perfect it, however there is no substitute for practice, practice, practice. There is an old joke that says "you can't fake sincerity," well in my opinion you can't fake interest either, so save your energy and don't even try. The more you want to influence and get through to discerning your people, the more sincere your interest in them needs [...]