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So you have a setback. Do you?
As leaders, setbacks come with the territory. We wouldn’t need leaders if everything ran smoothly—perhaps a strange way to look at job security.
If you have been in leadership for any reasonable amount of time, you have come to accept setbacks, disappointments, conflicts, and just plain failure. You see, in the middle of the pain is where we find authentic leadership.
It […]
You, the leader coach.
As a leader, we have many responsibilities and wear several hats. The best way to build the business is to help people, mainly your key people grow.
You may have seen or heard me say PEOPLE GROWTH = BUSINESS GROWTH, and LACK OF PEOPLE GROWTH =BUSINESS IN DECAY.
How about this thought—what is worse, investing in and developing people, and they leave? […]
The destination disease.
Destination disease is such a strong phrase that John Maxwell coined. As a leader, we need to avoid this disease at all costs. The consequences are not good.
So, what is destination disease, you ask? It is when you believe you have arrived, have all the answers, are at the top, and have success in your pocket.
As a result, the tendency […]
What is your standard?
As a leader, we all have standards. What is acceptable performance? What will you not tolerate? We all want to rise to the next level, and we expect that of our team. So I have a question for all of us, myself included, do you have a standard of excellence?
Webster’s New World Dictionary defined excellence as “superiority.” Superiority begins and […]
Strengths or weaknesses?
Ok, which one do you focus on? Which one do you have a team member focus on? Conventional wisdom suggests, “You already excel at something. Put your energy into improving your weakness.”
That sounds good, except we need to put the question through the filter of “Where will I get the best ROI?” Because you have limited time. Your time is […]
The paradox of customer focus
As leaders, we want to build our teams. We want them to buy into the vision
and mission. We expect them to be customer-focused.
I don’t know about you, but I have experienced companies that state they are customer-focused, but their actions speak otherwise. They may have an impressive mission statement on the wall, but no one heeds it. Then there are […]