As a leader, we have many responsibilities and wear several hats. The best way to build the business is to help people, mainly your key people grow.
You may have seen or heard me say PEOPLE GROWTH = BUSINESS GROWTH, and LACK OF PEOPLE GROWTH =BUSINESS IN DECAY.
How about this thought—what is worse, investing in and developing people, and they leave? Or, not develop them, and they stay?
I have learned that coaching begins by seeing greatness in people and helping them discover it. I love this quote from German writer Goethe, “Treat people as if they were what they ought to be, and you help them become what they are capable of being.”
Your belief in people will strongly influence them. I firmly believe that the following three factors influence people’s performance:
- To the degree that you sincerely believe that they can achieve higher
- To the degree they think that you think that
- To the degree that there is trust, mutual respect and rapport between you
- and them
I have observed that world-class leaders may not always have the best talent, but they always seem to get the best out of their talent. As a result, I’ve discovered the only way to improve individual performance systematically is by giving constructive and development feedback, which is the power of the leader coach.