Our people want to feel this.
Here is what I have learned to be true, deep down in our DNA as humans is the desire to feel connected and be known. Relationship coach Kyle Benson refers to attunement. That is the desire and willingness for someone to travel into your inner world to explore who you are and who you are becoming.... this connection cultivates trust. I found that over time every team member will have a challenging season in their life. How we respond as leaders is crucial. Ideally we would like our team members to leave their issues at home. Guess what, in most cases they can't, somehow their challenges find a way to impact behavior on their daily duties as well as others. [...]