Empowering

What motivates you? In Daniel Goleman's work he sights motivation as an important component of emotional intelligence (EQ). He defines motivation as "a passion for work that goes beyond money and status." My own experience, combined with working with other leaders has taught me that what gets the "juices flowing," and what puts "the fire in the belly" is critical. You get up every day and want to tackle the problems, win new business deals, help another person grow and develop, and serve your clients/customers -- that's your motivation. It is that simple. We are best positioned for success when we're passionate and motivated by what we are doing. So here is the question, "What motivates you?" Where will you [...]

Don't just act interested -- be interested. I love this quote by Mary Kay Ash, founder of Mary Kay Cosmetics Inc, "Everyone has an invisible sign hanging over their neck saying make me feel important." As a leader with the responsibility of developing people, listening and being sincerely interested is a critical skill. I am not sure we can ever perfect it, however there is no substitute for practice, practice, practice. There is an old joke that says "you can't fake sincerity," well in my opinion you can't fake interest either, so save your energy and don't even try. The more you want to influence and get through to discerning your people, the more sincere your interest in them needs [...]