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Is excellence a choice?
Webster’s new world dictionary defines excellence as superiority, excellent as an adjective is first in class, highest grade, best, obtainable, or distinctive.
Frankly, it doesn’t matter if you are a bus boy, bank teller, flight attendant, school teacher, administrative assistant, or a busy executive; excellence is a choice. However, when you wear the hat of a leader (a person who […]
Asking Purposeful Questions
On a typical day, you probably ask plenty of questions. They are likely intended to gain information, get clarity, etc. From a leadership perspective, I believe they do more than this. Well phrased questions present opportunities to teach and reinforce shared values of the organization.
I have found the key to asking good leadership questions is to think about the “quest” […]
Model the way.
I have a question for you, take a moment and think of a person in history whom you most admire—someone you could imagine following willingly. Who would that person be for you?
I have asked that question countless times in my seminars and workshops. When I ask the follow-up question, “What would make you follow them?” The answers are as […]
Is your culture one of merit?
Here is what I have come to learn about culture. The environment dictates behavior. It is the key to execution and lasting results.
Plenty has been written about having your organization, department, division, etc. as one big happy family, but have only two words for that statement: Be careful.
Yes, we want a positive, upbeat environment; that is true. Care needs to be […]
Check-in on your vision.
Leadership author and expert Warren Bennis states, “Every leader needs a clear mental picture of a preferred future.” Plenty of volumes have been written on the subject of vision, but my message today is a reminder for all of us to check in on the vision.
Does it provide a clear picture of where you wish to lead […]
It’s all about today.
Years ago, I was inspired by a quote from Omar Khayyam. In the book Rubaiyat, he writes, “The moving finger writes; and, having writ, moves on: nor all thy piety nor wit will cancel half a line, nor all thy tears wash out a word of it.”
This quote made it clear that I must take ownership of my actions, […]