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Strengths or weaknesses?
Ok, which one do you focus on? Which one do you have a team member focus on? Conventional wisdom suggests, “You already excel at something. Put your energy into improving your weakness.”
That sounds good, except we need to put the question through the filter of “Where will I get the best ROI?” Because you have limited time. Your time is […]
The paradox of customer focus
As leaders, we want to build our teams. We want them to buy into the vision
and mission. We expect them to be customer-focused.
I don’t know about you, but I have experienced companies that state they are customer-focused, but their actions speak otherwise. They may have an impressive mission statement on the wall, but no one heeds it. Then there are […]
If you don’t understand me, how can you lead me?
Communication, communication, communication. Or is it a lack of effective communication? I see and experience this often in my role as a business coach.
The employer/leader says to me, “He is driving me crazy; he frustrates me to no end. I can’t seem to penetrate him and get him to understand what needs to be done.” Well, my client is a hard-driving, bottom-line, […]
Time for a check-up. What are you projecting?
In a recent workshop I conducted last week, we discussed the importance of our belief in our people. I’d like to share with you some of the thoughts I shared with the group.
For starters, your expectations, what you unconsciously think each of your people can produce and will produce, are powerful beliefs telepathically sent out to them. You see, what […]
I will go through the wall for you.
The question is how do we get our people to believe that and say it?
What would be the secret sauce that sparks the fire for them to believe that? Well truth be told there are likely several behaviors that you as a leader can demonstrate; including having strong values, ethics, integrity, and authenticity.
I believe the secret sauce is believing so strongly in […]
If it ain’t broke, don’t__________.
Do you recognize that saying? You likely have said it or heard it said. There certainly is merit in that belief. If the system/process is working on all cylinders, leaving it alone is the wisest thing to do. Yes, at first blush, that makes sense. I have been part of that belief.
Ok, but what if it is not broken, and […]