How are you different? Your clients, your prospects are asking the question. As you well know, we are in an environment where there are plenty of financial advisors, financial planners, investment specialists, insurance brokers and the list can go on.
Clearly, better listening is a critical skill for all of us looking to connect and build relationships. We all know it is better to understand than be understood. Author and business consultant, Tom Peters, talks about listening is a core competency every relationship must possess in his book The Little Big Things. What most people want is to be understood. Most people want to believe and feel that what they say matters. How true and critical this is for us in our day to day?