Bob Fashano, Author at LeadOne Consulting

Get serious about feedback and positive reinforcement.

One of the many lessons I have learned about encouraging performance is this: if you are serious about getting better results, you must deliver feedback on performance quickly, honestly, and consistently. Nobody likes to live in the gray area. People will not grow when they live in gray. As a leader, our job is to observe, analyze, and deliver fast feedback. Spending time with the troops in the trenches and observing and listening to them will prepare you for your feedback delivery. Always be prepared and ready to give positive reinforcement. Give it quickly -- that way it maintains its punch. Don't worry about giving too much positive reinforcement. I've never heard someone tell their leader, "Hey Boss, you reinforce me too [...]

By Bob Fashano|2021-11-23T19:09:59+00:00November 17th, 2021|Coaching, Development, Leadership|0 Comments

Seek first to understand.

The header of today's blog is one by Stephen Covey's, 7 Habits of Highly Effective People. In other words, before jumping to solutions, always strive to make sure are you are focusing on the right issue. By mastering the art of effective questioning, we can become problem solvers, coaches, and leaders. As a quick reminder, here are a few rules to follow: Avoid questions that will result in a yes or no response Avoid questions with hidden solutions Avoid multiple choice questions Ask open-ended questions: What is your desired outcome? What you have you already tried? Why is this important to you? What would this mean to you? What are you willing to commit to? As a leader, there exists [...]

By Bob Fashano|2021-11-23T19:05:33+00:00November 10th, 2021|Development|0 Comments

The dreaded task of delegation.

In every organization the leader is faced with the challenge of delegating. It could be a task, managing a project, executing a large initiative, but it's not always the leader who is involved. In fact, in my cases the leader most likely is not the best person for the job. When considering whether a team member is the right fit for a possible task, here are a few things to ask yourself: Do they have the time? Is this something they’ve expressed interest in? Do they have the skills needed to complete the task effectively? How much coaching, if any, is required? Do they typically meet deadlines? Will they work well with others? It is critically important that you clarify [...]

By Bob Fashano|2021-11-23T15:29:39+00:00November 3rd, 2021|Development|0 Comments

Leaders cannot overcommunicate

It's really simple, when we take on the role of a leader, we implicitly acknowledged we are the Chief Communication Officer, or the CCO. Communication is at the core of our leadership. Author John Hamm in his book, "Unusually Excellent," states, "Communication is to an organization is like water is to a garden, it keeps things vital, growing and healthy." What leader does not want an organization that is vital, growing and healthy? He further points out, "Our people are like the plants -- if they are neglected they show signs of drought early and live in distress until we return them to a hydrated state." This is an excellent illustration for us to ponder. When we are effectively communicating we [...]

By Bob Fashano|2020-10-28T01:42:48+00:00October 28th, 2020|Leadership|0 Comments

Decisive Decision-Making is Key

We make decisions all day long. Some are more important than others. Some are "Mission Critical" and have serious consequences. Whatever the case or circumstance may be, there are always consequences with every decision. I've learned, the decisions I make today, will determine the stories I tell tomorrow. Certainly our gut and intuition have a role in decision-making, however, gut and intuition are typically based on our past experiences. That is fine, we just need to be careful with too much emotion clouding our decision. Let's remember, the emotion of anger is the most prominent emotion of impending good judgment. The following are some guidelines I use in decision-making. While they are very basic, hopefully you will find them helpful: [...]

By Bob Fashano|2020-10-21T00:38:01+00:00October 21st, 2020|Coaching, Development, Empowering, Leadership|0 Comments

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