What is framing?
As a leader, your words are powerful. Framing is simply intentionally choosing words to set your listener's expectations. Leaders too often say things that send the wrong message and unintentionally bring up topics that distract their teams. I can most certainly plead guilty to this. I have committed that sin more than I care to remember. However, what I have learned in the process is to prepare. And then prepare some more. There is no substitute for lack of preparation. Here is a challenge for you: Did you intentionally prepare what you wanted to say before your last difficult conversation or meeting? I have found that every syllable that comes out of my mouth will be noticed and scrutinized. Wow—that [...]