Make the other person feel “felt.”
Over the years I have learned a powerful truth I would like to share with you. Inside every person, regardless of importance, fame, or future is a real person who needs to feel "felt." As leaders, when we satisfy that need we are well on our way to connecting in meaningful ways. Making someone feel "felt" simply means putting yourself in the other person's shoes. I know that is so basic, well folks, it is sticking to the basics that usually wins championships and grows businesses. So many times in our busy day-to-day lives we are too fragmented to take the time to connect and make them feel "felt." Psychologists refer to a concept called mirror neurons. This when you [...]