There’s no question that high-tech is here to stay. Not long ago, the term “high tech” was new to our vocabulary. Today, it’s an essential part of how we live and work. From the Internet to social media and beyond, technology has transformed how we communicate and stay connected.

But no matter what business we’re in, as leaders, we’re ultimately in the people business. People buy our products and services, and people deliver them.

That’s why high-touch skills are just as important as high-tech ones. Interpersonal skills, like listening, encouraging, and communicating clearly, are what set great leaders apart.

Now might be a good time for a quick self-assessment. On a scale from 1 to 5 (5 being the highest), how would you rate yourself on the following?

  • I clearly communicate the vision.
  • I invest time in developing my top performers.
  • I set clear expectations.
  • I regularly recognize and praise team members, both privately and publicly.
  • I act as the team’s Chief Encouragement Officer.
  • I listen actively and effectively.

If you rate yourself a three or lower in any area, consider creating a plan to improve by at least one point over the next 90 days.

Remember: all progress begins with telling yourself the truth.