Leadership

  One of my favorite quotes comes from legendary UCLA basketball coach John Wooden: “It’s what you learn after you know it all that counts.” That sentiment perfectly captures what I believe leadership is all about: a commitment to lifelong learning. President Lincoln once said, “Example is the most lasting.” As leaders, we must lead by example, especially when it comes to our willingness to grow, change, and improve in areas that matter. There is no standing still in leadership. If we want to create a culture where learning and progress are expected, that mindset must start at the top. Simply put, growth is not optional. Over the years, I’ve come to believe that all growth happens within four key areas, [...]

In his bestselling book Built to Last, author Jim Collins introduces the concept of the “Mars Group.” Imagine having to recreate your company, department, or division on Mars. You can only bring a few people with you, and there’s no communication with Earth. The question is, who would you take? Naturally, you’d bring the leaders who are making the greatest impact on your organization. This concept ties into the “Pareto Principle,” also known as the 80/20 rule, which suggests that 80% of results come from 20% of people. This ratio holds true across many areas of life. For example, 80% of donations in nonprofits often come from just 20% of donors. In sales organizations, 20% of producers generate 80% of sales. [...]

As a leader, someone on your team likely needs something from you at this moment. Your team consists of individuals at different stages. Some are new, some are seasoned veterans, and some are top performers. Think of them in three tiers: Tier 1 is made up of high performers. Tier 2 includes experienced team members. Tier 3 consists of newcomers. Each tier includes someone who could benefit from your support. How you add value will vary. It might be offering encouragement, providing coaching, helping them navigate a decision, or introducing them to a helpful resource. Remember, “Encouragement is oxygen for the soul.” The key is to be intentional about investing in your team. Someone is waiting for you to step in and support [...]