Leadership

As a leader, someone on your team likely needs something from you at this moment. Your team consists of individuals at different stages. Some are new, some are seasoned veterans, and some are top performers. Think of them in three tiers: Tier 1 is made up of high performers. Tier 2 includes experienced team members. Tier 3 consists of newcomers. Each tier includes someone who could benefit from your support. How you add value will vary. It might be offering encouragement, providing coaching, helping them navigate a decision, or introducing them to a helpful resource. Remember, “Encouragement is oxygen for the soul.” The key is to be intentional about investing in your team. Someone is waiting for you to step in and support [...]

Yes, there are two kinds of pain. One is short-term, and the other can last much longer—perhaps even a lifetime. As leaders, we must choose between the pain of discipline and the pain of regret. Having lived long enough, I’ve experienced both. As leaders, we are always on display. Any lack of discipline in certain areas will be noticed. The start of the year is a great time to reflect and assess: Where in my daily routine do I need more discipline? Is there something I am doing—or failing to do—that is hindering my ability to lead effectively? Even more powerful is seeking feedback from key team members about potential blind spots. I love this quote by Leo Tolstoy:"Everyone thinks [...]

Three simple yet powerful words: “I see you.” As leaders, this message is essential to communicate regularly. In Zulu culture, the greeting “Sawubona” means “I see you,” and the response “Yebo Sawubona” affirms, “Yes, I see you too.” But this phrase is more than just a greeting—it’s a way of life. It signifies deep recognition, connection, and the shared potential between individuals. As leaders, we can learn from this mindset. People want to be seen, heard, and understood. By asking thoughtful questions, actively listening, and showing genuine care for their goals, challenges, and aspirations, we strengthen our relationships and build trust. Leaders who truly see their people foster a culture of connection and growth. When people feel seen, they’re more willing to follow, collaborate, and thrive. Let’s embrace the spirit of Sawubona—because when we see each other, [...]

As leaders, we live in a glass house—our teams are always watching. Our actions, priorities, and words shape their perceptions and influence their behavior. How we spend our time signals what truly matters. Investing it wisely yields the greatest returns. Our words carry weight, but they must align with our actions—credibility depends on consistency. We are always modeling the way—our values, commitments, and follow-through are on full display. When we engage with our teams, we must be fully present, listen actively, and show genuine interest. At the end of the day, when people look into our glass house, they should see a leader who walks the talk.