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Is it the message or the delivery?
What I know to be true is people are influenced by what you say, and how you make them feel.
If your message and delivery are in sync, others will perceive you as trustworthy, credible, sincere and authentic. When your words match the way you behave, how you look and how you sound, your communication is the total package.
What your listeners […]
Three simple words.
How would you like to create a positive ripple effect that will move others to a deeper commitment? A three-word concept may be the right prescription. You see positive encouraging words are the seeds of commitment — once they are spoken, they grow into results.
We only have to say three simple words. Try a few of these out on […]
Mining for gold.
Andrew Carnegie was an excellent businessman, leader, and coach. He came to America from his native Scotland as a small boy. He did a variety of small jobs, and eventually ended up at the largest steel manufacturer in the United States. At one time he was the wealthiest man in America, and he became a great philanthropist.
At […]
Get serious about feedback and positive reinforcement.
One of the many lessons I have learned about encouraging performance is this: if you are serious about getting better results, you must deliver feedback on performance quickly, honestly, and consistently. Nobody likes to live in the gray area. People will not grow when they live in gray.
As a leader, our job is to observe, analyze, and deliver fast […]
Seek first to understand.
The header of today’s blog is one by Stephen Covey’s, 7 Habits of Highly Effective People. In other words, before jumping to solutions, always strive to make sure are you are focusing on the right issue.
By mastering the art of effective questioning, we can become problem solvers, coaches, and leaders.
As a quick reminder, here are a few rules to follow:
Avoid […]
The dreaded task of delegation.
In every organization the leader is faced with the challenge of delegating. It could be a task, managing a project, executing a large initiative, but it’s not always the leader who is involved. In fact, in my cases the leader most likely is not the best person for the job.
When considering whether a team member is the right fit for […]