Are they properly equipped?
It has been said countless times, and I believe it is true: "The most important asset we have in our business is our people." Henry Ford said it best: "You can take away my buildings, machinery, my land, but leave me my people, and in no time, I will have everything back." Henry understood his most important asset. One of our jobs as leaders is to hire the right people and then put them in a place where they can shine. We then need to create and be clear on the expectations. The next step is to equip them—equip them with the tools and resources, train them, and evaluate their progress. Part of equipping them is helping them stay focused on [...]