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Two Kinds of Pain

Yes, there are two kinds of pain. One is short-term, and the other can last much longer—perhaps even a lifetime. As leaders, we must choose between the pain of discipline and the pain of regret. Having lived long enough, I’ve experienced both.

As leaders, we are always on display. Any lack […]

By |March 5th, 2025|Categories: Leadership|0 Comments

Why Leaders Must Be Coaches

Today, more than ever, leaders must act as coaches. Employee engagement is at an all-time low, with data showing widespread disengagement. One major factor? The shift to decentralized work environments. Customer-facing employees are under increasing stress, and that stress directly impacts customer interactions. Keeping them engaged isn’t optional—it’s essential.

One of the most effective ways to drive engagement is one-on-one coaching. […]

By |February 26th, 2025|Categories: Development, Leadership|0 Comments

SAWUBONA – I SEE YOU

Three simple yet powerful words: “I see you.” As leaders, this message is essential to communicate regularly.

In Zulu culture, the greeting “Sawubona” means “I see you,” and the response “Yebo Sawubona” affirms, “Yes, I see you too.” But this phrase is more than just a greeting—it’s a way of life. It signifies deep recognition, connection, and the shared potential between individuals.

As leaders, we can learn from this mindset. People […]

By |February 19th, 2025|Categories: Leadership|0 Comments

The Glass House

As leaders, we live in a glass house—our teams are always watching. Our actions, priorities, and words shape their perceptions and influence their behavior.

How we spend our time signals what truly matters. Investing it wisely yields the greatest returns. Our words carry weight, but they must align with our actions—credibility depends on consistency.

We are always modeling the way—our values, commitments, and […]

By |February 12th, 2025|Categories: Leadership|0 Comments

Embracing Change as a Catalyst for Growth

Change is inevitable, but how we approach it defines our success. As leaders, we are not just managers of the present—we are architects of the future. Rather than resisting change, we should see it as an opportunity to strengthen our teams, refine our strategies, and move our organizations forward. After all, we are the change agents of our organizations.

Here are […]

By |February 5th, 2025|Categories: Leadership|0 Comments

Embracing Change as a Catalyst for Growth

Change is inevitable, but how we approach it defines our success. As leaders, we are not just managers of the present—we are architects of the future. Rather than resisting change, we should see it as an opportunity to strengthen our teams, refine our strategies, and move our organizations forward. After all, we are the change agents of our organizations.

Here are […]

By |February 5th, 2025|Categories: Leadership|0 Comments

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