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So far Bob Fashano has created 70 blog entries.

What is your standard? 

As a leader, we all have standards. What is acceptable performance? What will you not tolerate? We all want to rise to the next level, and we expect that of our team. So I have a question for all of us, myself included, do you have a standard of excellence? Webster's New World Dictionary defined excellence as "superiority." Superiority begins and ends with you, the leader. You must expect excellence from yourself, live it out and be an example for others. Co-Founder of Ritz-Carlton Hotel Co. Horst Schulze authored the book, "Excellence Wins." If you have ever stayed at a Ritz-Carlton, you will experience excellence from the moment you walk in the door (or when you book your stay). Allow [...]

By |2023-08-01T18:26:11+00:00August 1st, 2023|Development, Leadership|0 Comments

The foundation of trust. I have come to believe at the core of your leadership is trust. Isn’t trust at the heart of any relationship? And leadership is about the relationship between you and the people you choose to lead. As leaders, we build respect by showing respect; this can be the bridge that leads to trust. Below are some factors necessary for building a trusting relationship. Integrity: Knowing the right thing to do and always doing the right thing. Dependable: Being consistent, walking the walk, and always being predictable. Approachable: Your people need to know you are there for them. Competence: Your people know you strive for excellence and are committed to learning and growing. Openness/vulnerable: You are willing [...]

By |2023-06-06T15:08:24+00:00June 7th, 2023|Coaching, Leadership|0 Comments

What is your Why?

Remember, people are not attracted to what you do but to why you do what you do. This simple tool is designed to help you find clarity and put in writing the two essential components of your Why. First, it answers the question of your contribution and who will benefit. Second, it answers the question of the impact and how it will help. Your Why is the belief that drives the decision. It is that sense of purpose, a clear idea of why you come to work every day and do what you do, why your business exists. Your Why is the foundation upon which you build yourself, your business and others you choose to work with. Here is an example, and it happens to [...]

By |2023-05-23T20:07:32+00:00May 23rd, 2023|Leadership|0 Comments

T-E-A-M

Together Everyone Achieves More—that is the acronym for TEAM. A team is a group that has to work together to accomplish a shared vision and or goal. A team is not a group of individual contributors working under the same umbrella for the same company, division, or department. That is a huge difference. We see this in sports. Yes, there are individual stars on the teams. However, they can't win the game alone. For example, in football, there can be a star quarterback. But if the receiver fails to run the route the way the play was drawn up, the pass is incomplete or, worse, intercepted—not a good outcome for the team. I love the quote from Hall of Fame [...]

By |2023-04-18T19:06:42+00:00April 19th, 2023|Coaching|0 Comments

How is your P-E-P?

So you are wondering what PEP is? Happy you asked. Most leaders have regularly scheduled time to meet with their key team members. As you well know, having an agenda is essential. Going down the "rabbit trail" can be expected and unproductive without discussing specific topics. I have found there are primary components that should be a part of every one-to-one with your people. That is the PEP. P is for Performance. You must discover what happened and what didn't happen since your last PEP meeting. Presumably, the expectations were clear. If not, that is another issue on you, the leader. There should be no secret on what good Performance looks like. What is acceptable and what isn't? The next [...]

By |2023-04-05T01:40:04+00:00April 5th, 2023|Development, Leadership|0 Comments
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