What is your standard?
As a leader, we all have standards. What is acceptable performance? What will you not tolerate? We all want to rise to the next level, and we expect that of our team. So I have a question for all of us, myself included, do you have a standard of excellence? Webster's New World Dictionary defined excellence as "superiority." Superiority begins and ends with you, the leader. You must expect excellence from yourself, live it out and be an example for others. Co-Founder of Ritz-Carlton Hotel Co. Horst Schulze authored the book, "Excellence Wins." If you have ever stayed at a Ritz-Carlton, you will experience excellence from the moment you walk in the door (or when you book your stay). Allow [...]