Front-load accountability.
In most instances, our society tends to use the term accountability to determine who we punish when something has gone wrong. As leaders who are growing are people who, in turn grow our organizations, let's try a different approach to accountability. Let's "front-load" accountability. Here is what I mean. When you front-load accountability, you include specificity in your commitment. We don't simply say, "I expect you to do a good job." When we front-load, we clarify precisely what we want to be done, what success looks like, and why this is important. There is no ambiguity to the expectation. In an accountability culture, people take ownership of what is expected of them. They feel responsible for their team members and [...]