BobFashano

Today, I am reminding us to be careful that we are not uploading. So what is uploading? Before I explain, I must admit I have been guilty of uploading. As leaders, we are very aware of the importance of communication. A critical part of communication is listening. I might argue that listening is the most important part of a two-way conversation. We have one-to-one conversations with people in our sphere of influence daily. Uploading takes place during these conversations. If you are thinking of your response when the other person is talking, that is "uploading." We would like to believe we are listening, but in reality, we are preparing (uploading) for our turn. The term "listening" is often used loosely. If [...]

Where does accountability start? This is not a rhetorical question. I believe there is a clear answer: it starts with the leader. If you, as the leader, want a high accountability culture, it starts with you. Allow me to explain. It's true: it is lonely at the top. As a result, I have found that from time to time, I have to ask myself some tough questions to hold myself accountable. Here are some examples you may want to ask yourself. Am I keeping my priorities? Or am I wavering on occasion? Am I communicating with absolute clarity? Or is it fuzzy sometimes? Am I really listening to the other person? Am I 100% locked into what they are saying? [...]