Lead people — manage processes.
Only a few years ago, the business world used the terms leadership and management interchangeably. Today, however, we have recognized a significant difference between the two. Management is focused on developing and maintaining systems and processes, while leadership is designed to motivate and mobilize people. When managing people, we often turn to policies and rules to direct or correct them. There can be a tendency to treat everyone equally instead of using good judgment. Leaders who lead people use personal connections within the team to guide everyone toward success. They listen and offer feedback. Effective leaders understand that standards and expectations bring more out of people than rules and regulations. Lest I be misunderstood, I am not saying one is [...]